How It Works

    sign up baby clothes

    1. Sign up with Tradle, choose either Neighbourhood or Designer Bundle.

    What’s the difference? With a Neighbourhood bundle, you choose a local consignment shop to put together a bundle from the clothes in their shop. If you choose Designer bundle, your clothes will be curated from premium clothes by Canadian clothing designers. With a Designer bundle you also have the option to customize your bundle and choose each item from our online catalogue.

    style quiz baby clothes

    2. Complete your style quiz.

    curated baby clothes

    3. Your personal shopper will contact you and work with you to put together the ideal bundle for your child.

     


    Frequently Asked Questions

     

    Gifting

    Can I add Tradle to my gift registry?

    Yes. Please follow these steps to add Tradle to your Amazon or Babylist registry.

    Amazon:

    1. Install the Amazon Assistant.
    2. Find the bundle you would like on the Tradle website.
    3. Click the Amazon Assistant in your web browser.
    4. Click Add to Baby Registry.

    Babylist: 

    1. Add the Babylist Button.
    2. Find the bundle you would like on the Tradle website.
    3. Click your new Babylist button.

       

      Subscriptions

       

      How does payment work?

      Subscriptions are billed every month starting from sign up. Baby not here yet? Contact us to reserve a bundle for your due date.

       

      How do I update my billing information?

      Log into the customer portal to update your billing information. This link can be found in your welcome to Tradle email. Can't find the email? Contact us and we'll resend you a new link! 

       

      Can I cancel if I want to?

      Of course. Anytime. We have a 100% happiness guarantee. Login to the customer portal to cancel your subscription. This link can be found in your welcome to Tradle email. Can't find the email? Contact us and we'll resend you a new link!

       

      The Clothing

       

      Can I pick the clothes in my bundle?

      Yes, choose the Designer Bundle to have the option to customize your own bundle.

       

      How often do I get clothes?

      As often as you need to. You can trade a new bundle whenever your baby grows or seasonally for warmer or cooler clothes.

       

      Do I need to wash the clothing before returning the bundles?

      Ideally, yes! If life happens and you can’t we understand. Note we do wash and repair clothing before passing it along to the next family.

       

      Can I alter/tailor the clothes?

      If you need to make a small stitch or repair go ahead but please let us know via the feedback form when you return the clothes.

       

      What happens if the clothes get lost or damaged?

      Nothing! We don’t charge for lost or damaged items because we understand that when it comes to babies stuff happens. All we ask is that you please just let us know via the feedback card when you return the clothes.

       

      Can I buy an item from my bundle if I want to keep it?

      Of course. If you fall in love with something or want to save it for posterity just let us know and we’ll invoice you for the retail value of the item.

       

      Deliveries & Exchanges

       

      How do I exchange for the next size?

      Simply request an exchange via email us at teamtradle@tradle.ca or use the chat function on our website. Voila.

       

      What happens if the baby comes early?

      Break out the cigars and then email us at teamtradle@tradle.ca and we’ll rush your clothes to wherever they need to be.