How It Works

For Expecting Parents:

1. Reserve your Bundle

Let us know with as much notice as possible and we can help you to be prepared with zero-waste laundry kit and all the clothes and you'll need well in advance of your baby's arrival.

2. Create/Add Tradle to Your Registry

Invite your entire community of supporters to also join the zero waste movement by contributing towards a long-term gift that's stylish and good for the planet.

3. Sit Back and Relax

We'll deliver your first bundle 4 weeks before your due, or sooner if you're having a baby shower.

 

For Current Parents:

1. Choose a membership

Choose a membership option and a bundle size that fits the current size of your Someone from Team Tradle will reach out to discuss any unique needs, styles or preferences you might have.

2. Outgrow

Let your baby wear and outgrow our stylish, cute, oh so soft baby clothes made by the best local brands at his or her own pace.

3. Repeat

When the baby outgrows the clothes or the season changes (whichever comes first) the parents contact Tradle to request the next bundle of clothes. Once it arrives, the outgrown bundle gets mailed back to Tradle.

Families can repeat as often as needed because every baby is unique right? 
We offer a 100% happiness guarantee and do not charge for lost or damaged items.

 


Frequently Asked Questions

Gifting

Can I add Tradle to my other gift registry?

Of course! The most popular online registries have their own specific instructions which you can find here: Amazon and Babylist

Summary: With Amazon's Universal Wish List, you can add a Tradle Membership with your other items in one convenient place with Assistant's Your Lists tab.

With Babylist - you can add a Tradle Membership using their "Add to Babylist" button when it's saved to your browser. (see below)

Group-Gifting: How does it work?

Tradle is the ideal group gift - where different friends, family members or colleagues can share a long-term and meaningful zero-waste gift together.

Add a gift bundle to your cart and simply choose Group Gift. You will need the emails of every gifter.


Once payment has been completed, a Tradle representative will contact the expecting parent to setup his or her account!

Subscriptions

How does payment work?

Subscriptions are billed every month starting from sign up. Baby not here yet? Contact us to reserve a bundle for your due date.

How do I update my billing information?

Log into the customer portal to update your billing information. This link can be found in your welcome to Tradle email. Can't find the email? Contact us and we'll resend you a new link! 

Can I cancel if I want to?

Of course. Anytime. We have a 100% happiness guarantee. Login to the customer portal to cancel your subscription. This link can be found in your welcome to Tradle email. Can't find the email? Contact us and we'll resend you a new link!

The Clothing

Can I pick the clothes in my bundle?

Not quite yet, but we plan to enable this option in the future. In the meantime, we’ll do our best to accommodate your preferences. If you would like to chat about what’s in your bundle, please arrange a call with our baby stylists. 

How often do I get clothes?

As often as you need to. You can trade a new bundle whenever your baby grows or seasonally for warmer or cooler clothes.

Do I need to wash the clothing before returning the bundles?

Ideally, yes! If life happens and you can’t we understand. Note we do wash and repair clothing before passing it along to the next family.

Can I alter/tailor the clothes?

If you need to make a small stitch or repair go ahead but please let us know via the feedback form when you return the clothes.

What happens if the clothes get lost or damaged?

Nothing! We don’t charge for lost or damaged items because we understand that when it comes to babies stuff happens. All we ask is that you please just let us know via the feedback card when you return the clothes.

Can I buy an item from my bundle if I want to keep it?

Of course. If you fall in love with something or want to save it for posterity just let us know and we’ll invoice you for the retail value of the item.

Deliveries & Exchanges

How do I exchange for the next size?

Simply request an exchange via email us at teamtradle@tradle.ca or use the chat function on our website. Voila.

Can people outside the Lower Mainland join Tradle?

Not quite yet but we hope to expand soon. Please join our email newsletter via our website and we’ll keep you posted on our expansion plans. We’d love feedback on where to go next.

What happens if the baby comes early?

Break out the cigars and then email us at teamtradle@tradle.ca and we’ll rush your clothes to wherever they need to be.