How It Works

New to renting? Here you'll find everything you need to know about renting organic designer baby clothes.

Sign Up

Sign up for our baby clothing subscription and choose a half wardrobe (12 items for $45/month) or a full wardrobe (24 items for $79/month). We have a limited amount of bundles per season, so make sure to join the waitlist if the current season is sold out.

Deliveries

You can receive a new bundle as many times as needed. Typically you will exchange bundles when your baby outgrows the clothes or when the seasons changes.

Surprise or Custom Bundles

You can create your own bundle and choose each item from our online catalogue. Or you can choose a surprise bundle and have the bundle curated by a Tradle stylist.

Billing

Subscriptions are billed every month on the same day that you first signed up. You can cancel at any time by logging into the customer portal.

Frequently Asked Questions

Subscriptions

 

How does payment work?

Subscriptions are billed every month starting from sign up. Baby not here yet? Contact us to reserve a bundle for your due date.

 

How do I update my billing information?

Log into the customer portal to update your billing information. This link can be found in your welcome to Tradle email. Can't find the email? Contact us and we'll resend you a new link! 

 

Can I cancel if I want to?

Of course. Anytime. We have a 100% happiness guarantee. Login to the customer portal to cancel your subscription. This link can be found in your welcome to Tradle email. Can't find the email? Contact us and we'll resend you a new link!

 

The Clothing

 

Can I pick the clothes in my bundle?

Yes, choose the Custom Bundle to have the option to customize your own bundle.

 

How often do I get clothes?

As often as you need to. You can trade a new bundle whenever your baby grows or seasonally for warmer or cooler clothes.

 

Do I need to wash the clothing before returning the bundles?

Ideally, yes! If life happens and you can’t we understand. Note we do wash and repair clothing before passing it along to the next family.

 

Can I alter/tailor the clothes?

If you need to make a small stitch or repair go ahead but please let us know via the feedback form when you return the clothes.

 

What happens if the clothes get lost or damaged?

Nothing! We don’t charge for lost or damaged items because we understand that when it comes to babies stuff happens. All we ask is that you please just let us know via the feedback card when you return the clothes.

 

Can I buy an item from my bundle if I want to keep it?

Of course. If you fall in love with something or want to save it for posterity just let us know and we’ll invoice you for the retail value of the item.

 

Deliveries & Exchanges

 

How do I exchange for the next size?

Simply request an exchange via email us at teamtradle@tradle.ca or use the chat function on our website. Voila.

 

What happens if the baby comes early?

Break out the cigars and then email us at teamtradle@tradle.ca and we’ll rush your clothes to wherever they need to be. 

 

Gifting

Can I add Tradle to my gift registry?

Yes. Please follow these steps to add Tradle to your Amazon or Babylist registry.

Amazon:

  1. Install the Amazon Assistant.
  2. Find the bundle you would like on the Tradle website.
  3. Click the Amazon Assistant in your web browser.
  4. Click Add to Baby Registry.

Babylist: 

  1. Add the Babylist Button.
  2. Find the bundle you would like on the Tradle website.
  3. Click your new Babylist button.